Title: Assistant Youth and Family Manager
Status: Full-time
Salary Range: $55,666 - $63,859

Description

Join the City of Fishers as our full-time Assistant Youth and Family Manager and work collaboratively with the Youth and Family Manager to support program development, daily operations, staff supervision, and customer service excellence at the new Fishers Community Center on-site childcare center. If you’re organized, team-oriented, and passionate about youth development, this role offers an exciting opportunity to make an impact.

Note: This position will start 1/4/2027.

Examples of Duties

• Assist in the development, execution, coordination, and evaluation of comprehensive youth and family programming by supporting implementation, monitoring participation and feedback, adjusting schedules and activities as needed, and contributing to goals related to program utilization, quality enhancement, member satisfaction, and revenue growth.
• Assist Youth and Family Manager with staff recruitment, training, scheduling, and supervision. When necessary, work with employees to correct deficiencies.
• Support record-keeping and reporting by gathering and updating program data, maintaining current documentation of staff certifications and training, and assisting in preparing required reports.
• Assist with regular staff meetings and training sessions to ensure compliance with all relevant regulations and industry standards, including health codes, safety guidelines, and certifications.
• Maintain safe and clean equipment/facilities by enforcing all safety guidelines, conducting regular inspections, and reporting any maintenance issues promptly. Ensures the physical environment supports outstanding youth programing.
• Maintain communication with families on programs, schedules, and events. Act as the liaison between parents and program staff regarding parent or participant concerns and collaboratively solve conflicts.
• Assist in creating and distributing marketing material advertising program offerings.
• Ensure safety of patrons and be prepared to take charge in an emergency if necessary. Act as a first responder in the event of an emergency, providing immediate assistance, administering first aid or CPR as needed, and following proper emergency protocols to ensure member and staff safety. Report any emergencies immediately and complete accident reports as necessary.
• Provide excellent customer service to all patrons and staff.
• Act as Manager on Duty for some evening and weekend rotations.
• Perform duties as assigned.

Minimum Qualifications

• Two (2) or more years of experience developing and executing comprehensive youth and family programming.
• Strong organizational, interpersonal, and communication skills are required.
• Effectively manage competing priorities and make independent decisions within established guidelines.
• Experience providing a high level of customer service to diverse internal and external customers.
• Must possess and maintain a valid Indiana driver’s license with a driving record that allows the ability to be insured to drive a city vehicle.
• Must have an Adult CPR/AED, First Aid certifications or ability to obtain within the first 60 days. Training will be provided.
• Must be able to work a variety of shifts including evenings and weekends.

Working at the Community Center

Be a part of history in the City of Fishers! Opened in October 2025, the 105,000sq. ft. Fishers Community Center offers free amenities to the community including a walking track, large indoor playground, and access to Sahm’s Community Café. It also has a paid membership model that allows access to 2 indoor pools (including a 2-story waterslide), 3 athletic gyms, a large fitness floor, 2 group exercise studios, 1 cycle studio, childcare, and much more. The Community Center also features a 3-acre Dog Park located on the campus. Explore our landing page and learn more: https://fisherscommunitycenter.com/. Help us build and strengthen our culture of health by making this vibrant destination the epicenter of community in our City of Fishers. This position will receive a free Community Center membership.